flare. Help Centre

Help Centre › Date availability

Date availability

Order limits (daily capacity)

Updated 19 August 2026

Cap how many orders each day can take. When a day reaches its limit, Flare closes it in the calendar and the next customer books the next available day.

A global daily limit needs the Advanced plan or above. Per-channel, weekday and specific-date limits need the Precise plan or above.

Set it up

The controls live on Order management, not on Date availability.

  1. Open Order management and select the Settings tab.
  2. In the Order limits section, turn on Limit daily orders.
  3. Choose a Limit type:
    • Global daily limit: one number for every day.
    • Per sales channel: separate capacity for each channel, such as online store and POS.
    • By day of the week: a different number for each weekday.
    • By specific dates: one-off caps for peak days, such as Valentine's Day.
  4. Set Counts by to Delivery date or Ship date. Count ship dates if your constraint is packing capacity. Count delivery dates if it is delivery-run capacity. The default is delivery date.
  5. Enter your numbers for the limit type you chose:
    • Global daily limit: fill in Daily capacity.
    • Per sales channel: select Add channel limit, pick a Channel name or type the Order source (source_name) exactly as it appears in the order JSON, then set a Daily limit. All other channels fallback limit covers every channel you do not list.
    • By day of the week: fill in a limit for each weekday. A weekday left at 0 has no cap of its own, so Flare falls back to your global daily capacity.
    • By specific dates: select Add date, pick the date, and set its Daily limit. Fallback daily limit covers dates without their own limit. Set it to 0 for no fallback.
  6. Select Save in the save bar.

How it behaves

  • A full day stops being offered across every picker location and at checkout. The count comes from the orders Flare has already recorded, so a day can take a moment to close after the order that fills it.
  • The count includes every order tagged for that day. Cancelled, refunded, voided and expired orders free their slot up again.
  • Enforcement runs in two places: the picker stops a shopper choosing a full day, and a server-side checkout rule checks again before the order is accepted. Neither reserves the last slot, so two shoppers checking out at the same moment can both pass and take a day one over its limit. Treat the limit as a cap on demand rather than a hard guarantee.
  • The Calendar tab on Order management shows each day as booked / limit, with Near capacity at 80% and At capacity when the day is full. If you use channel limits, open the day's menu for the per-channel breakdown.

Rules to know

  • Order limits count orders, not items. Line-item-level capacity isn't supported.
  • Admin edits (changing a date on an order) respect the calendar too, but your team can consciously overbook a day from the admin if needed. The shopper-facing calendar stays closed.
  • Combine with cutoffs: limits handle volume, cutoffs handle time of day.