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Customer communication

Thank-you page and order status page

Updated 23 July 2026

Keep the promised date in front of the customer after they pay — on the page they see immediately, and on the page they return to.

Available on the Organised plan and above.

Thank-you page confirmation

Shows the chosen date (and time slot) on the post-purchase thank-you page.

  1. In Flare, open Date selector → Post-purchase delivery experience → Delivery date confirmation.
  2. Flare opens Shopify's checkout editor on the thank-you page with the block ready — position it, Save.

Customers see, for example, "Delivery date: Saturday 14 June 2026" with a "Time Slot: 10:00–12:00" line when slots are on. Pickup orders automatically label it "Pickup date". The label text is editable on the block.

Order status page (customer account)

The same date display on the order's status/detail page in the customer's account — the page customers revisit from Shopify's emails.

  1. Open Date selector → Post-purchase delivery experience → Order status delivery date.
  2. Add the block in the editor Flare opens, Save.

If you renamed the date attributes with custom keys, set the same keys on the block so it reads the right values.

Why both matter

The thank-you page kills the "did it go through, and for when?" doubt at its peak; the order status page is where "when is my order coming?" gets self-answered days later. Together with the confirmation email they remove most WISMO contact.

Want customers to change the date from that same account page? Add self-serve rescheduling.