Delivery date in the order confirmation email
Updated 23 July 2026
Put the promised date in Shopify's order confirmation email and kill the "when is my order arriving?" ticket at the source.
Available on the Organised plan and above.
How it works
Shopify owns the confirmation email; Flare generates the exact snippet to add to it — personalised to your settings — so this is a one-time, copy-paste job with no coding.
- In Flare, open Date selector → Post-purchase delivery experience → Email confirmation.
- Choose your options:
- Delivery date position — after the intro line, or before the order summary.
- Date format and label wording.
- Follow the on-screen steps: Flare links you to Shopify Settings → Notifications → Order confirmation → Edit code, shows you exactly where to paste, and gives you the finished snippet. (You can also paste your current template into Flare and get it back with the snippet already inserted.)
- Save the template in Shopify and send yourself a test order.
What the customer sees
Estimated delivery: Saturday, June 14, 2026
- Pickup orders automatically say "Pickup" instead of delivery wording.
- The line only renders when the order actually has a future date — dateless or past-dated orders show a normal email, never a blank or stale promise.
Good to know
- One-time setup per notification template; if you later switch themes this email is unaffected (notifications aren't part of the theme).
- The same approach works in other notification templates (shipping confirmation etc.) — the snippet reads the order's delivery-date attribute, which exists on every scheduled order. Ask support if you want help adapting it.
- If a customer reschedules, the confirmation email they already received obviously keeps the old date — use the Flow trigger to send an updated-date email if you want one.